The Grand Hotel values guest feedback

TripAdvisor traveler rating: 5 of 5 stars

Hotel was ready for us with a very nice room, comfortable and clean bed. Breakfast was included in the rate and we were very pleased. As we left early to enjoy the Grand Canyon Park which was very...

TripAdvisor traveler rating: 5 of 5 stars

We weren't planning on spending the night at the Grand Canyon, but wanted to see more the following day and not drive back to Flagstaff at night. So, we checked a few places out and decided to check...

The hotel is located in the Grand Canyon Village which is right outside the main gate to the park. Our room was nice and clean, beds were comfy even the extra twin bed was soft & snug! Maid service was great during the 5 day stay. We'd leave and they were on it without a problem. Staff very friendly and helpful. Their Starbucks and gift shop were slow due to only one person working both. Only coffees no fraps. The bar and restraunt were a bit overpriced but what wasnt in the Village. The pool was the only complaint, steps were slimey and a good filter would of taken care of the hair floating on top. The hotel was cabiney and cozy, close to the park, clean and comfy. Although our stay was great and we have wonderful memories the room was expensive.

We stayed here last week for a surprise trip for my husband's 40th birthday!!! We traveled all the way form Minnesota. The stay here was great!!! No complaints at all!!! The room was nice. The staff was very kind and helpful. The hotel was very clean. The staff knew from our reservations that it was my husband's birthday and they left a birthday card and a bottle of wine with glasses for us in the room!!! Starbucks WAS open!!! The concierge was helpful. We would recommend this hotel to anyone and would very happily stay there again!!!